Shipping & Returns

At Rice Studio Supply we work very hard to keep your shipping costs low.The shipping charges on your order are an estimate only. Your total may be less, especially on multiple item orders. We will also drop ship non imprinted items direct from the manufacturer whenever it will save you time and money. Please see below for more detail.

If your package is damaged in transit, please note the damage with the carrier and call us immediately. Save the original box and all packaging as it may be needed for a claim.

Please inspect your order when received. Claims for errors or shortages must be made within 7 days of receipt.

Continental USA: We use UPS Ground service for most US shipments. We ship from Oregon, so please allow one week to reach east coast destinations. Very small orders will be shipped using Priority Mail Flat Rate Boxes whenever it will save you money.

Alaska: Priority Mail

Hawaii: Priority Mail

Canada: We are pleased to announce a special arrangement with FedEx allowing us to offer FREE BROKERAGE on Canada shipments over $200, or just $10 on orders under $200.

NOTE: YOU WILL STILL PAY FOR SHIPPING; SHIPPING IS NOT FREE ONLY BROKERAGE IS FREE FOR THE ORDERS $200 AND UP.

We are also now able to charge GST/HST to your invoice, so there is no need for the driver to collect any additional money on delivery. What you see at checkout is what you pay. Period!

Europe, Australia, and New Zealand: Priority Mail